Sorry, FFS does not currently accept returns. If a product is damaged during shipping, FFS accepts exchange of that product within ten days of purchase. Please direct any questions regarding our return policy to email@example.com before ordering.
If you wish to cancel an order, contact firstname.lastname@example.org with your name and order number. A full refund will be issued if the order has not yet been shipped. Orders cannot be cancelled once they have shipped. Please allow 3 to 5 business days for a refund to be issued. All international sales are final.
If you wish to exchange your item for another, please email us to complete an exchange form. DO NOT just mail back to us. Your package may get lost in our fulfillment warehouse. Email email@example.com